Privacy Policy & Terms

At XYKO, we are committed to protecting your privacy and ensuring the security of your personal information. This Privacy Policy outlines our practices regarding the collection, use, and disclosure of information obtained through SMS consent and marketing. By providing your consent and using our SMS services, you acknowledge and agree to the terms of this Privacy Policy.

• Information Collection

1.1 Personal Information: When you provide your consent to receive SMS marketing messages from us, we may collect certain personal information from you. This may include your name, mobile phone number, email address, and any other information you choose to provide.

1.2 SMS Interaction: We may also collect information related to your interaction with our SMS messages, such as the date and time of message delivery, click-through rates, and response rates.

• Use of Information

2.1 SMS Marketing: We use the personal information collected to send you SMS marketing messages, promotional offers, and updates about our products, services, and events. We may also use the information to tailor the content and timing of our messages to better suit your preferences and interests.

2.2 Service Improvements: The data collected through SMS interactions helps us analyze the effectiveness of our SMS campaigns, understand user behavior, and improve our marketing strategies.

2.3 Internal Purposes: We may use the information for internal purposes, such as maintaining records, data analysis, and ensuring compliance with legal obligations and industry standards.

• Information Sharing

3.1 Third-Party Service Providers: We may engage trusted third-party service providers to assist us in delivering SMS messages, managing customer data, and analyzing campaign performance. These service providers are bound by contractual obligations to maintain the confidentiality and security of your information.

3.2 Legal Requirements: We may disclose your personal information if required to do so by law or in response to valid legal requests, such as court orders or government regulations.

3.3 Business Transfers: In the event of a merger, acquisition, or sale of all or a portion of our assets, your personal information may be transferred to the acquiring entity as part of the transaction. We will take reasonable steps to notify you of any such change in ownership or control of your personal information.

• Data Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, disclosure, alteration, or destruction. However, no method of transmission over the internet or electronic storage is 100% secure, and we cannot guarantee absolute security.

• Your Choices

5.1 Opt-Out: If you no longer wish to receive SMS marketing messages from us, you may opt-out by following the instructions provided in the SMS messages or by contacting us directly.

5.2 Updating Your Information: You may update or correct your personal information by contacting us directly.

• Children's Privacy

Our SMS marketing services are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

• Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The updated version will be posted on our website with the revised effective date. We encourage you to review this Privacy Policy periodically for any changes.

• Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us at [insert contact information].

By providing your consent and using our SMS services, you affirm that you have read and understood this Privacy Policy and agree to the collection, use, and disclosure of your personal information as described herein.

Terms

By using our XYKO website, you agree to the following terms related to email and SMS marketing:

1. Consent and Communication

1.1 Email Marketing: By providing your email address, you consent to receive promotional emails from us regarding our products, services, and special offers. You may unsubscribe from these emails at any time by following the instructions provided in the email or by contacting us directly.

1.2 SMS Marketing: By providing your mobile phone number, you consent to receive SMS marketing messages from us. These messages may include promotional offers, updates, and event notifications. You may opt-out of receiving SMS messages by following the instructions in the messages or contacting us directly.

2. Information Usage and Sharing

2.1 Personal Information: We collect and use your personal information, including your email address and mobile phone number, solely for the purpose of sending you marketing communications as described above. We do not sell or share your information with third parties for their own marketing purposes.

2.2 Service Providers: We may engage third-party service providers to assist us in delivering marketing communications, managing customer data, and analyzing campaign performance. These providers are obligated to maintain the confidentiality and security of your information.

3. Data Security

We employ reasonable measures to protect your personal information from unauthorized access, use, or disclosure. However, we cannot guarantee the security of data transmitted over the internet or stored electronically. You acknowledge and accept this inherent risk.

4. Your Choices and Rights

4.1 Email Opt-Out: You have the right to opt-out of receiving our promotional emails at any time. You can do so by following the unsubscribe instructions in the emails or by contacting us directly.

4.2 SMS Opt-Out: You have the right to opt-out of receiving SMS marketing messages from us. You can opt-out by following the instructions in the messages or by contacting us directly.

4.3 Updating Information: You are responsible for providing accurate and up-to-date information. If your contact information changes, please update it by contacting us directly.

5. Children's Privacy

Our website and marketing communications are not intended for individuals under the age of 16. We do not knowingly collect or solicit personal information from children. If we become aware that we have collected personal information from a child without parental consent, we will take steps to delete such information.

6. Changes to Terms Policy

We may update this Terms Policy from time to time. The updated version will be posted on our website with the revised effective date. Your continued use of our website after the changes signifies your acceptance of the updated terms.

7. Contact Us

If you have any questions, concerns, or requests regarding this Terms Policy or the handling of your personal information, please contact us at [insert contact information].

By using our direct-to-consumer website, you acknowledge that you have read and understood these condensed terms related to email and SMS marketing, and you consent to the collection, use, and disclosure of your personal information as described herein.