Purchases are valid for exchange, store credit, or refund within 30 days from the delivered date. Packages received after 30 days of delivery date will not be processed. Refunds will be issued in the original form of payment. Please allow 1 week from the return ship date for your account to be credited.
Returns for refunds are only processed for damaged, defective, or the wrong item(s) shipped. Should you receive damaged, defective, or the wrong item(s), please contact us via email within 14 days of the ship date. The refund amount will include the amount paid by you after any discount or reward was applied to the returned item(s) plus any original shipping charge paid by you and the return shipping costs. We recommend using a carrier service that provides tracking. Please note: only standard carrier services will be refunded. If a replacement item is desired, we will gladly send out a replacement of the original item(s) purchased, at no cost, as long as the merchandise is available. If the merchandise is not available for an exchange, you will receive a refund to the original form of payment used to make your online purchase.
Returns for store credit are issued for any other reasons that are not due to a damaged, defective, or wrong item received. Your store credit amount will include the amount paid by you after any discount or reward was applied to the returned item(s) but will not include any original shipping charge or return shipping costs paid by you.